thisprechatsurvey=0;
    thisprochatdelay=10;
    thisprochatfromname=`www.thehorseartist.co.uk`;
    thisxta='972FF7BE-E5EF-D995-E3B3-DD63F001F763';
    thisipcountry='US';
    thissc_ip = '3.147.52.238';
    thistemplatecss=`/* **************************** Chat Icon ***************************************** */

label[for=sitechat_chat_icon_checkbox] {
  position: fixed;
  right: 30px;
  bottom: 35px;
  height: 55px;
  width: 55px;
  background: #0075ae;
  text-align: center;
  line-height: 55px;
  border-radius: 50px;
  font-size: 30px;
  font-family: 'Arial', sans-serif;
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 9999 !important;
}

label i.sitechat_chat_icon {
  position: absolute;
  top: 60%;
  left: 50%;
  transform: translate(-50%, -50%);
  transition: all 0.4s ease;
}

label i.sitechat_close_icon {
  opacity: 0;
  position: absolute;
  top: 60%;
  left: 51%;
  pointer-events: none;
}

#sitechat_chat_icon_checkbox:checked~label i.sitechat_close_icon {
  opacity: 1;
  pointer-events: auto;
  transform: translate(-51%, -70%) rotate(180deg);
}

#sitechat_chat_icon_checkbox:checked~label i.sitechat_chat_icon {
  opacity: 0;
  pointer-events: none;
  transform: translate(-50%, -50%) rotate(180deg);
}

#sitechat_chat_icon_checkbox:checked~.sitechat_showbox {
  opacity: 1;
  bottom: 85px;
  pointer-events: auto;
  height: 520px;
}

#sitechat_chat_icon_checkbox {
  display: none;
}

/* **************************** Chat Stack Containers ***************************************** */

.sitechat_chat-stack-container {
  position: fixed;
  background-color: rgb(136, 25, 34);
  width: 340px;
  height: 520px;
  right: 100px;
  border-radius: 8px;
  transition: all 0.6s cubic-bezier(0.68, -0.55, 0.265, 1.55);
  bottom: 0px;
  z-index: 9997 !important;
}

@media (max-width: 1000px) {
    .sitechat_chat-stack-container {
        right: 10px;
    }
}
.sitechat_chat-container {
  position: relative;
  background-color: coral;
  width: 100%;
  height: 100%;
  border-radius: 8px;
  box-shadow: 0 0px 8px rgb(0 0 0 / 0.2);
}

.sitechat_chat-form-stack {
  position: absolute;
  right: 0px;
  top: 0px;
  width: 100%;
  height: 100%;
  max-width: 400px;
  background: #f9f9f9;
  border-radius: 8px;
  box-shadow: 0 0 8px rgba(0, 0, 0, 0.1);
  z-index: 2;
  //display: none;

}

.sitechat_chat-list {
  position: absolute;
  right: 0px;
  top: 0px;
  width: 100%;
  height: 100%;
  opacity: 1;
  background: #f9f9f9;
  border-radius: 8px;
  box-shadow: 0 0 8px rgba(0, 0, 0, 0.1);
  z-index: 1;
  transition: all 0.6s cubic-bezier(0.68,-0.55,0.265,1.55);
}

/* **************************** Chat Form ***************************************** */

.sitechat_chat-form-stack .sitechat_chat-form-head-text {
  line-height: 60px;
  color: #ffffff;
  border-radius: 8px 8px 0 0;
  padding: 0 20px;
  font-weight: 500;
  font-family: 'Arial', sans-serif;
  font-size: 20px;
  background: #b4b400;
}

.sitechat_chat-form-stack .sitechat_chat-form-content {
  padding: 20px;
  width: 100%;
  margin: 0;
  box-sizing: border-box;
}

.sitechat_chat-form-content .sitechat_desc-text {
  color: #555555;
  text-align: center;
  line-height: 25px;
  font-family: 'Arial', sans-serif;
  font-size: 17px;
  font-weight: 500;

}

.sitechat_chat-form-content form {
  padding: 10px 15px;
  margin: 20px 0;
  border-radius: 5px;
  border: 1px solid lightgray;
}

.sitechat_chat-form-content form .sitechat_field {
  height: 50px;
  width: 100%;
  margin-top: 20px;
}

.sitechat_chat-form-content form .sitechat_field:last-child {
  margin-bottom: 15px;
}

form .sitechat_field input,
form .sitechat_field button {
  width: 100%;
  height: 100%;
  padding-left: 20px;
  border: 1px solid lightgray;
  outline: none;
  border-radius: 5px;
  font-family: 'Arial', sans-serif;
  font-size: 16px;
  transition: all 0.3s ease;

  margin: 0;
  box-sizing: border-box;
}

form .sitechat_field input:focus {
  border-color: #0075ae;
}

form .sitechat_field input::placeholder {
  color: silver;
  transition: all 0.3s ease;
}

form .sitechat_field input:focus::placeholder {
  color: lightgray;
}

.sitechat_chat-form-content form .sitechat_field button {
  border: none;
  outline: none;
  cursor: pointer;
  color: #ffffff;
  font-family: 'Arial', sans-serif;
  font-size: 18px;
  font-weight: 500;
  background: #b4b400;
  transition: all 0.3s ease;
}

.sitechat_chat-form-content form .sitechat_field button:active {
  transform: scale(0.97);
}


/* **************************** Chat List Header ***************************************** */

.sitechat_dropdown {
  display: flex;
}

.sitechat_dropdown-content {
  margin-top: 20px;
  display: none;
  position: absolute;
  background-color: #f9f9f9;
  box-shadow: 0px 8px 16px 0px rgba(0,0,0,0.2);
  z-index: 1;
  cursor: auto; 
}

.sitechat_dropdown-content p{
  color: #555555;
  text-decoration: none;
  display: flex;
  background-color: #f9f9f9;
  align-items: center;
  padding-left: 10px;
  padding-right: 10px;
  overflow: auto;
  margin: 0;
}

.sitechat_dropdown-content p a{
  color: black;
  text-decoration: none;
  font-family: 'Arial', sans-serif;
  font-size: 14px;
  white-space: nowrap;
  overflow: hidden;
  cursor: pointer;
  color: #555555;
}

.sitechat_dropdown-content p svg{
  padding-right: 10px;
  color: #555555;
}

.sitechat_dropdown-content p:hover {background-color: #f1f1f1}

.sitechat_dropdown:hover .sitechat_dropdown-content {
  display: flex;
  flex-direction: column;
}

.sitechat_chat-list .sitechat_chat-list-head {
  box-sizing: border-box;
  display: flex;
  line-height: 60px;
  color: #fffffff;
  border-radius: 8px 8px 0 0;
  padding: 0 20px;
  background: #b4b400;
  width: 100%;
  justify-content: center;
  align-items: center;
}

.sitechat_chat-list-head-agent-container {
  display: flex;
  border: 3px #b4b400fff;
  width: 100%;
  justify-content: center;
}

.sitechat_chat-list-head-agent {
  display: flex;
  align-items: center;
}

.sitechat_chat-list .sitechat_chat-list-head-avatar {
  font-size:0;
  line-height:0;
  width: 32px;
  height: 32px;
  img {
    border-radius: 50%;
  }
  overflow: hidden;
}

.sitechat_chat-list .sitechat_chat-list-head-text {
  padding-left: 10px;
  color: #ffffff;
  font-family: 'Arial', sans-serif;
  font-size: 14px;
}

.sitechat_chat-list-head-left {
  display: flex;
  height: 32px;
  width: 50px;
  top: 0px;
  left: 10px;
  cursor: pointer;
  align-items: center;
}

.sitechat_chat-list-head-right {
  display: flex;
  top: 0px;
  right: 10px;
  cursor: pointer;
  height: 32px;
  align-items: center;
}

.sitechat_showbox {
  opacity: 0;
  height:  0px;
}

/* **************************** Chat Bubbles ***************************************** */

.sitechat_chat-list .sitechat_chat-list-content {
  width: 100%;
  padding-top: 20px;
}

.sitechat_chat-agent-message {
  display: flex;
}

.sitechat_chat-msg-avatar {
  width: 32px;
  height: 32px;
  img {
    border-radius: 50%;
  }
  margin-right: 5px;
}

.sitechat_chat {
  font-family: 'Arial', sans-serif;
  font: 16px/1.5 sans-serif;
  display: flex;
  flex-direction: column;
  margin: auto;
  height: 350px;
  overflow: auto;
  padding-right: 10px;
  padding-left: 10px;
}

.sitechat_msg {
  max-width: 75%;
  padding: 7px 15px;
  margin-bottom: 20px;
}

.sitechat_msg.sitechat_sent {
  border-radius: 10px;
  background: #f1f1f1;
  color: #555555;
  margin-left: auto;
}

.sitechat_msg.sitechat_rcvd {
  border-radius: 10px;
  background: #c2c2c2;
  color: #555555;
}

.sitechat_chat-agent-options {
 display: flex;
 flex-wrap: wrap;
 margin-bottom: 10px;
}

.sitechat_msgoption {
  max-width: 75%;
  padding: 7px 15px;
  margin-bottom: 5px;
  margin-right: 5px;
  border-style: solid;
  border-radius: 10px;
  border-color: #acaa00;
  color: #555555;
  cursor: pointer;
}

/* **************************** Chat Send Box ***************************************** */

.sitechat_message {
  width: 90%;
  height: 40px;
  border-radius: 10px;
  background-color: '#f9f9f9';
  display: flex;
  justify-content: center;
  align-items: center;
  border: 1px solid;
  border-color: #555;
  padding: 10px;
  margin: auto;
  margin-top: 20px;
  /*margin-bottom: 20px;*/
  margin-bottom: 7px;
  box-shadow: 0 0px 10px rgb(0 0 0 / 0.2);
  box-sizing: border-box;
}

.sitechat_msginput {
  background-color: #b4b400fff;
  border: none;
  outline: none;
  width: 250px;
  height: 30px;
  color: black;
  padding: 10px;
  box-sizing: border-box;
}

.sitechat_sendsvg {
  top: 0px;
  right: 5px;
  width: 30px;
  height: 30px;
}

.sitechat_sendsvg:hover {
  background-color: #333333;
}

/* **************************** Chat Poweredby ***************************************** */
.sitechat_chat-list-footer-container {
  display: flex;
  border: 3px #fff;
  width: 100%;
  justify-content: center;
  color: gray;
  font-family: 'Arial', sans-serif;
  font: 10px sans-serif;
  align-items: center;
  margin-bottom: 10px;
  box-sizing: border-box;
}

.sitechat_chat-list-footer-content {
  display: flex;
  align-items: center;
}

.sitechat_chat-list-footer-sitechat {
  color: black;
  margin-left: 2px;

}

.sitechat_chat-list-footer-logo {
  height: 16px;
  margin-left: 4px;
}

.sitechat_wave {

	.sitechat_wave_dot {
		display:inline-block;
		width:6px;
		height:6px;
		border-radius:50%;
		margin-right:3px;
		background:#555555;
		animation: sitechat_wave 1.3s linear infinite;
		&:nth-child(2) {
			animation-delay: -1.1s;
		}
		&:nth-child(3) {
			animation-delay: -0.9s;
		}
	}
}

@keyframes sitechat_wave {
	0%, 60%, 100% {
		transform: initial;
	}
	30% {
		transform: translateY(-10px);
	}
}

.sitechat-noscroller {
	-ms-overflow-style: none;
	/* Internet Explorer 10+ */
	scrollbar-width: none;
	/* Firefox */
}

.sitechat-noscroller::-webkit-scrollbar {
	display: none;
	/* Safari and Chrome */
}
.sitechat-text-break {
        word-wrap: break-word !important;
        word-break: break-word !important;
}.sitechat_wave {
	.sitechat_wave_dot {
		display:inline-block;
		width:6px;
		height:6px;
		border-radius:50%;
		margin-right:3px;
		background:##555555;
		animation: sitechat_wave 1.3s linear infinite;
		&:nth-child(2) {
			animation-delay: -1.1s;
		}
		&:nth-child(3) {
			animation-delay: -0.9s;
		}
	}
}

@keyframes sitechat_wave {
	0%, 60%, 100% {
		transform: initial;
	}
	30% {
		transform: translateY(-10px);
	}
}`;
    thistemplatejs=` `;
    thistemplatehtml=`   <input type="checkbox" id="sitechat_chat_icon_checkbox" />
   <label for="sitechat_chat_icon_checkbox">

      <i class="sitechat_chat_icon"><svg xmlns="http://www.w3.org/2000/svg" height="32" width="32"
            viewBox="0 0 512 512">
            <!--!Font Awesome Free 6.7.2 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2024 Fonticons, Inc.-->
            <path fill="#ffffff"
               d="M512 240c0 114.9-114.6 208-256 208c-37.1 0-72.3-6.4-104.1-17.9c-11.9 8.7-31.3 20.6-54.3 30.6C73.6 471.1 44.7 480 16 480c-6.5 0-12.3-3.9-14.8-9.9c-2.5-6-1.1-12.8 3.4-17.4c0 0 0 0 0 0s0 0 0 0s0 0 0 0c0 0 0 0 0 0l.3-.3c.3-.3 .7-.7 1.3-1.4c1.1-1.2 2.8-3.1 4.9-5.7c4.1-5 9.6-12.4 15.2-21.6c10-16.6 19.5-38.4 21.4-62.9C17.7 326.8 0 285.1 0 240C0 125.1 114.6 32 256 32s256 93.1 256 208z" />
         </svg></i>
      <i class="sitechat_close_icon"><svg xmlns="http://www.w3.org/2000/svg" height="32" width="32"
            viewBox="0 0 512 512">
            <!--!Font Awesome Free 6.7.2 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2024 Fonticons, Inc.-->
            <path fill="#ffffff"
               d="M256 48a208 208 0 1 1 0 416 208 208 0 1 1 0-416zm0 464A256 256 0 1 0 256 0a256 256 0 1 0 0 512zM175 175c-9.4 9.4-9.4 24.6 0 33.9l47 47-47 47c-9.4 9.4-9.4 24.6 0 33.9s24.6 9.4 33.9 0l47-47 47 47c9.4 9.4 24.6 9.4 33.9 0s9.4-24.6 0-33.9l-47-47 47-47c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-47 47-47-47c-9.4-9.4-24.6-9.4-33.9 0z" />
         </svg></i>
   </label>

   <div class="sitechat_chat-stack-container sitechat_showbox">
      <div class="sitechat_chat-form-stack" id="sitechat_chat-form-stack">
         <div class="sitechat_chat-form-head-text">Chat with us - Now</div>
         <div class="sitechat_chat-form-content">
            <div class="sitechat_desc-text">
               Please provide us with these details so we can assist you.
            </div>
            <form action="javascript:void(0);">
               <div class="sitechat_field">
                  <input type="text" id="sitechat_formname" placeholder="Your Name" required />
               </div>
               <div class="sitechat_field">
                  <input type="email" id="sitechat_formemail" placeholder="Email Address" required />
               </div>
               <div class="sitechat_field">
                  <button type="submit" onclick="sitechat_submitform();">Start Chat</button>
               </div>
            </form>
         </div>
      </div>

      <div class="sitechat_chat-container">
         <div class="sitechat_chat-list">
            <div class="sitechat_chat-list-head">
               <div class="sitechat_chat-list-head-left">
                  <div class='sitechat_dropdown'>
                     <svg fill="none" height="20" viewBox="0 0 20 20" width="20" xmlns="http://www.w3.org/2000/svg">
                        <path
                           d="M6 10C6 11.1046 5.10457 12 4 12C2.89543 12 2 11.1046 2 10C2 8.89543 2.89543 8 4 8C5.10457 8 6 8.89543 6 10Z"
                           fill="#FFFFFF" />
                        <path
                           d="M12 10C12 11.1046 11.1046 12 10 12C8.89543 12 8 11.1046 8 10C8 8.89543 8.89543 8 10 8C11.1046 8 12 8.89543 12 10Z"
                           fill="#FFFFFF" />
                        <path
                           d="M16 12C17.1046 12 18 11.1046 18 10C18 8.89543 17.1046 8 16 8C14.8954 8 14 8.89543 14 10C14 11.1046 14.8954 12 16 12Z"
                           fill="#FFFFFF" />
                     </svg>

                     <div class="sitechat_dropdown-content">
                        <p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"
                              fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round"
                              stroke-linejoin="round" class="feather feather-mail">
                              <path d="M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z">
                              </path>
                              <polyline points="22,6 12,13 2,6"></polyline>
                           </svg><a href="javascript:void(0);" onclick="alert('sent');">Send Transcript</a></p>
                     </div>
                  </div>
               </div>

               <div class="sitechat_chat-list-head-agent-container">
                  <div class="sitechat_chat-list-head-agent">
                     <div class="sitechat_chat-list-head-avatar">
                        <img src="https://admin.sitechatapp.com/userscfiles/phpCVRfaD.jpg" width="32" height="32" />
                     </div>
                     <div class="sitechat_chat-list-head-text">James</div>
                  </div>
               </div>
               <div class="sitechat_chat-list-head-right"
                  onclick="document.getElementById('sitechat_chat_icon_checkbox').click();">
                  <svg xmlns="http://www.w3.org/2000/svg" height="20" width="17.5" viewBox="0 0 448 512">
                     <!--!Font Awesome Free 6.7.2 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc.-->
                     <path fill="#ffffff"
                        d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z" />
                  </svg>
               </div>
            </div>

            <div class="sitechat_chat-list-content">
               <div class="sitechat_chat sitechat-noscroller" id="sitechat_chatmessages">
          
               </div>

               <div class="sitechat_message">
                  <input title="Type a message..." tabindex="i" pattern="\d+" placeholder="Type a message..."
                     class="sitechat_msginput" id=sitechat_message type="text" />
                  <a href='javascript:void(0);' onclick="sitechat_sendmessage();";><svg width="24" height="24" viewBox="0 0 24 24" stroke-width="1.5" fill="none"
                     xmlns="http://www.w3.org/2000/svg" class="sitechat_sendsvg">
                     <path d="M22 12L3 20L6.5625 12L3 4L22 12Z" stroke="currentColor" stroke-linecap="round"
                        stroke-linejoin="round" />
                     <path d="M6.5 12L22 12" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" />
                  </svg></a>
               </div>

            </div>
            <div class="sitechat_chat-list-footer-container">
               <div class="sitechat_chat-list-footer-content">
                  <span>Powered By </span><span class='sitechat_chat-list-footer-sitechat'>SiteChat</span>
               </div>
            </div>
         </div>
      </div>


</div>

`;
    thissitechatid = 1001;
    thiswsid = 20;
    sitechat_thismasteravatarurl=`phpCVRfaD.jpg`;
    sitechat_thisaiavatarurl=`phpuSrfKn.png`;
 //
//
//<script>
    //
    /*function ROC_sitechat_setCookie(cname, cvalue, exdays) {
        const d = new Date();
        d.setTime(d.getTime() + (exdays * 24 * 60 * 60 * 1000));
        expires = '';
        if (exdays > 0) {
            expires = "expires=" + d.toUTCString();
        }
        document.cookie = cname + "=" + cvalue + ";" + expires + ";path=/";
    }*/
    var thisprochatmessage = '';
    var thisintromessage = '';
    var thislat = 0;
    var thislong = 0;
    var thisacc = 0;
    var sitechat_aicyclescount = 0;
    var sitechat_aicyclesthinking = 0;
    var ROC_sitechat_chatwindowstatus = "";
    var ROC_sitechat_guid = "";
    var ROC_sitechat_waitingforairesponse = false;
    ROC_sitechat_guid = ROC_sitechat_getCookie("sitechat");
    okforguid = true;
    if (!navigator.cookieEnabled) {
        //no point in contining as cookes are blocked so guid wont work.
        okforguid = false;
        console.log('SiteChat NC');
    } else {
        console.log('SiteChat OK');
    }

    async function ROC_sitechat_geoloc() {
        //return;
        const url = "https://www.googleapis.com/geolocation/v1/geolocate?key=AIzaSyArMvLcZVtn1vskM5WRvbO7lVDRX8LvQFw";
        try {
            //const response = await fetch(url, { method: 'POST' });
            //const response = await fetch(url, { headers: null });
            const response = await fetch(url, { method: 'POST', headers: { 'Content-Type': 'application/json', }, })
            if (!response.ok) {
                // console.log('failed');
            } else {
                const json = await response.json();
                thislat = Number(json.location.lat);
                thislong = Number(json.location.lng);
                thisacc = Number(json.accuracy);
            }
        } catch (err) {
            console.log(err.message);
        }
    }

    //this script registers the user for the SiteChat system
    //firstly we need to see if we already have this user
    function ROC_sitechat_getCookie(cname) {
        let name = cname + "=";
        let decodedCookie = decodeURIComponent(document.cookie);
        let ca = decodedCookie.split(';');
        for (let i = 0; i < ca.length; i++) {
            let c = ca[i]; while (c.charAt(0) == ' ') { c = c.substring(1); } if (c.indexOf(name) == 0) {
                return c.substring(name.length, c.length);
            }
        } return "";
    }

    function ROC_sitechat_setCookie(name, value, mins) {
        var expires = "";
        if (mins) {
            var date = new Date();
            date.setTime(date.getTime() + (mins * 60 * 1000));
            //expires = "; expires=" + date.toUTCString();
        }
        document.cookie = name + "=" + (value || "") + expires + "; path=/; samesite=none; Secure";
    }

    var sitechat_firstrunonly = false;
    //**************************************Visitor Presence Ping ************************************* 
    async function ROC_sitechat_visitorPing(firstpageload) {

        const formData = new FormData();
        thissc_useragent = navigator.userAgent;

        //console.log(thissc_useragent); 
        formData.append("guid", ROC_sitechat_guid);
        formData.append("xta", thisxta);
        formData.append("wsid", thiswsid);
        formData.append("scid", thissitechatid);
        formData.append("sitechat_info", thissc_useragent);
        formData.append("ipaddress", thissc_ip);
        formData.append("geolat", thislat);
        formData.append("geolong", thislong);
        formData.append("geoacc", thisacc);
        formData.append("pageurl", window.location.href);
        formData.append("ipcountry", thisipcountry);
        formData.append("firstpageload", firstpageload);
        thisauthsring = '';
        const url = "https://remote.sitechatapp.com/api/vs_api.php";
        try {
            const response = await fetch(url, { headers: { Authorization: 'Bearer ' + thisauthsring }, method: 'post', body: formData });
            if (!response.ok) {
                console.log('failed');
            } else {
                const json = await response.json();
                if (json.outcome == 'newguid') {
                    if (json.prochatmessage != '') {
                        thisprochatmessage = json.prochatmessage;
                    }
                    if (json.intromessage != '') {
                        thisintromessage = json.intromessage;
                    }
                    //write cookie
                    ROC_sitechat_setCookie('sitechat', json.guid, 365);
                    ROC_sitechat_guid = json.guid;
                    //console.log("guid:"+ROC_sitechat_guid);
                    ROC_sitechat_chatwindowstatus = json.chatwindowstatus;
                    sitechat_setchatstatus(ROC_sitechat_chatwindowstatus);
                    await ROC_sitechat_showChat();
                    if (json.hasgeoloc == "N") {
                        ROC_sitechat_geoloc();
                    }
                } else {
                    //console.log("no new guid");
                    if (json.outcome == 'updated') {
                        if (json.prochatmessage != '') {
                            thisprochatmessage = json.prochatmessage;
                        }
                        if (json.intromessage != '') {
                            thisintromessage = json.intromessage;
                        }
                        //have to do this as otherwise it won't show chat on page load if in progress as doesn't know window status.
                        ROC_sitechat_oldchatwindowstatus = ROC_sitechat_chatwindowstatus;
                        ROC_sitechat_chatwindowstatus = json.chatwindowstatus;
                        if (firstpageload) {
                            sitechat_setchatstatus(ROC_sitechat_chatwindowstatus);
                            ROC_sitechat_showChat();
                            if (json.hasgeoloc == "N") {
                                ROC_sitechat_geoloc();
                            }
                        }
                        if (json.chatwindowstatus == "pr" && ROC_sitechat_oldchatwindowstatus != 'pr') {
                            console.log('go prochat');
                            //If we've just been sent a prochat trigger then open the window.
                            sitechat_sysopenChat();
                            sitechat_setchatstatus(ROC_sitechat_chatwindowstatus);
                            //ROC_sitechat_showChat();
                        }
                    } else {
                        //console.log(json.outcome);
                        if (json.outcome == 'notok') {
                            okforguid = "";
                        }
                    }
                }

            }
        } catch (err) {
            //console.log(err.message);
        }
    }

    if (okforguid) {
        ROC_sitechat_visitorPing(true);
        setInterval(function () { ROC_sitechat_visitorPing(false); }, 5000);
    }

    //***********************************************************************Chat Window Display and Actions ************************************* 
    //inject the css
    const ROC_sitechat_injectCSS = css => {
        let el = document.createElement('style');
        el.type = 'text/css';
        el.innerText = css;
        document.head.appendChild(el);
        return el;
    };

    if (okforguid) {
        ROC_sitechat_thischatcss = thistemplatecss;
        ROC_sitechat_injectCSS(ROC_sitechat_thischatcss);
        //now inject the html
        var ROC_sitechat_thischatpanel;
        ROC_sitechat_thischatpanel = thistemplatehtml;
        var div = document.createElement('div');
        div.className = 'sitechat_ChatHolder';
        div.innerHTML = ROC_sitechat_thischatpanel;
        document.body.appendChild(div);
    }

    //now inject the js
    //don't run showchat while sending a message
    asyncchecksendmessage = false;
    async function sitechat_sendmessage(sitechat_thismessage = '', sitechat_isuser = true, sitechat_clear = false, sitechat_option = false, aichatprep = false) {
        console.log('sendmessage1');
        thisnewseq=0;
        if (!asyncchecksendmessage) {
            asyncchecksendmessage = true;
            asynccheckshowchat = true;
            //The person has clicked on the send button.
            //get the contents of the message box and send it to the api
            if (sitechat_isuser) {
                if (document.getElementById('sitechat_message').value != '') {
                    const formData = new FormData();
                    formData.append("msg", document.getElementById('sitechat_message').value);
                    formData.append("typ", "c");
                    ROC_sitechat_showinglastseqid += 1;
                    ROC_sitechat_addChatMessage(document.getElementById('sitechat_message').value, 0, sitechat_clear, 1, 9, 0, 0, "");
                    const url = "https://remote.sitechatapp.com/api/sc_api.php?mt=sendchat&scid=" + thissitechatid + "&wsid=" + thiswsid + "&guid=" + ROC_sitechat_guid;
                    document.getElementById('sitechat_message').value = '';
                    try {
                        const response = await fetch(url, { headers: { Authorization: 'Bearer ' + thisauthsring }, method: 'post', body: formData });
                        if (!response.ok) {
                            console.log('failed');
                        } else {
                            const res = await response.json();
                            thisnewseq = parseInt(res.seqid);
                            ROC_sitechat_waitingforairesponse = res.aichatbot;
                            if (thisnewseq > 0) {
                                ROC_sitechat_showinglastseqid = thisnewseq;
                            }
                            ROC_sitechat_chatwindowstatus = "ca";
                            sitechat_setchatstatus(ROC_sitechat_chatwindowstatus);
                        }
                    }
                    catch (err) {
                        console.log(err.message);
                    }
                }
            } else {
                console.log("scm:"+sitechat_thismessage);
                if (sitechat_thismessage != '') {
                    const formData = new FormData();
                    formData.append("msg", sitechat_thismessage);
                    if (sitechat_option) {
                        formData.append("typ", "o");
                    } else {
                        formData.append("typ", "a");
                    }
                    ROC_sitechat_showinglastseqid += 1;
                    ROC_sitechat_addChatMessage(sitechat_thismessage, true, sitechat_clear, 1, 9, aichatprep, 0, "");

                    const url = "https://remote.sitechatapp.com/api/sc_api.php?mt=sendchat&scid=" + thissitechatid + "&wsid=" + thiswsid + "&guid=" + ROC_sitechat_guid;

                    try {
                        const response = await fetch(url, { headers: { Authorization: 'Bearer ' + thisauthsring }, method: 'post', body: formData });
                        if (!response.ok) {
                            console.log('failed');
                        } else {
                            const res = await response.json();
                            thisnewseq = parseInt(res.seqid);
                            if (thisnewseq > 0) {
                                ROC_sitechat_showinglastseqid = thisnewseq;
                            }
                            ROC_sitechat_chatwindowstatus = "ca";
                            sitechat_setchatstatus(ROC_sitechat_chatwindowstatus);
                        }
                    }
                    catch (err) {
                       console.log(err.message);
                    }
                }
            }
            asynccheckshowchat = false;
            asyncchecksendmessage = false;
            return thisnewseq;
        }
    }


    ROC_sitechat_showinglastseqid = 0;

    asynccheckaddmessage = false;
    function ROC_sitechat_addChatMessage(thismessage, isagent, clearpanel, thisdatatype, thissource, thisairesponse, thisseqid, thisavatarurl) {
        if (!asynccheckaddmessage) {
            asynccheckaddmessage = true;
            //This line lets you see whe the message came from
            //thismessage+=thissource;
            if (clearpanel) {
                //console.log('clearing panel - '+clearpanel);
                document.getElementById('sitechat_chatmessages').innerHTML = "";
                ROC_sitechat_showinglastseqid = 0;
            }
            if (thisavatarurl === null) {
                thisavatarurltouse = sitechat_thismasteravatarurl;
            } else {
                if (thisavatarurl == '') {
                    thisavatarurltouse = sitechat_thismasteravatarurl;
                } else {
                    thisavatarurltouse = thisavatarurl;
                }
            }
            if (isagent) {
                if (thisairesponse) {
                    if (thisseqid = ROC_sitechat_showinglastseqid) {
                        thischatmessages = `<div class="sitechat_chat-agent-message">
                        <div class="sitechat_chat-msg-avatar">
                            <img src="https://admin.sitechatapp.com/userscfiles/${sitechat_thisaiavatarurl}" width="32" height="32" />
                        </div>
                        <div class="sitechat_msg sitechat_rcvd">
                            <div class="sitechat_wave" id=sitechat_wave${thisseqid}>
                        <span class="sitechat_wave_dot"></span>
                        <span class="sitechat_wave_dot"></span>
                        <span class="sitechat_wave_dot"></span>
                    </div><span class="sitechat-text-break" style="display:none;" id=sitechat_wavemsg${thisseqid}>${thismessage}</span>
                        </div>
                    </div>`;
                        sitechat_aicyclesthinking = ROC_sitechat_getRandomArbitrary(1, 3);
                        sitechat_aicyclescount = 0;
                    } else {
                        thischatmessages = `<div class="sitechat_chat-agent-message">
                        <div class="sitechat_chat-msg-avatar">
                            <img src="https://admin.sitechatapp.com/userscfiles/${sitechat_thisaiavatarurl}" width="32" height="32" />
                        </div>
                        <div class="sitechat_msg sitechat_rcvd sitechat-text-break">
                          ${thismessage}
                        </div>
                    </div>`;
                    }

                } else {
                    if (thisdatatype == 2) {
                        thischatmessages = `<div class='sitechat_chat-agent-options sitechat-text-break'>${thismessage}</div>`;
                    } else {
                        thischatmessages = `<div class="sitechat_chat-agent-message">
                        <div class="sitechat_chat-msg-avatar">
                            <img src="https://admin.sitechatapp.com/userscfiles/${thisavatarurltouse}" width="32" height="32" />
                        </div>
                        <div class="sitechat_msg sitechat_rcvd sitechat-text-break">
                            ${thismessage}
                        </div>
                    </div>`
                    }
                }
            } else {
                thischatmessages = `<div class="sitechat_msg sitechat_sent sitechat-text-break">
                     ${thismessage}
                  </div>`;
            }
            //console.log(thischatmessages);
            document.getElementById('sitechat_chatmessages').innerHTML += thischatmessages;
            document.getElementById('sitechat_chatmessages').scrollTop = document.getElementById('sitechat_chatmessages').scrollHeight;
            asynccheckaddmessage = false;
        }
    }

    function ROC_sitechat_getRandomArbitrary(min, max) {
        return Math.random() * (max - min) + min;
    }

    function ROC_sitechat_setdotstomessage() {
        thischeckdotsaregone = ROC_sitechat_showinglastseqid;
        for (let thischeckdotsaregone = ROC_sitechat_showinglastseqid; thischeckdotsaregone > 0; thischeckdotsaregone--) {
            if (document.getElementById('sitechat_wavemsg' + thischeckdotsaregone)) {
                if (document.getElementById('sitechat_wavemsg' + thischeckdotsaregone).innerHTML != '...') {
                    document.getElementById('sitechat_wave' + thischeckdotsaregone).style.display = 'none';
                    document.getElementById('sitechat_wavemsg' + thischeckdotsaregone).style.display = 'block';
                }
            }
        }
    }

    asynccheckshowchat = false;
    /********************************************************************Active Chat Polling *************************/
    async function ROC_sitechat_showChat(thisclearfirst = false, isclosed = false) {
        if (!asynccheckshowchat) {
            //console.log('in show chat');
            asynccheckshowchat = true;
            if (thisclearfirst) {
                document.getElementById('sitechat_chatmessages').innerHTML = '';
                ROC_sitechat_showinglastseqid = 0;
            }

            //If ai is switched on and the user has asked a question then create a simple placeholder message. This makes the 3 dots appear quicker.
            //When the ai response is received then that will be injected into the existing message.
            thisaiplaceholdermessageseqid = 0;
            if (ROC_sitechat_waitingforairesponse) {
                ROC_sitechat_waitingforairesponse = false;
                thisaiplaceholdermessageseqid = await sitechat_sendmessage('...', false, false, false, true);
                console.log('pcid:' + thisaiplaceholdermessageseqid);
            }
            const url = "https://remote.sitechatapp.com/api/sc_api.php?mt=showchat&scid=" + thissitechatid + "&wsid=" + thiswsid + "&guid=" + ROC_sitechat_guid + "&lastseqid=" + ROC_sitechat_showinglastseqid + "&aiseq=" + thisaiplaceholdermessageseqid;
            //console.log(url);
            //  try {
            const response = await fetch(url);
            var thischatmessages = '';
            if (!response.ok) {
                console.log('cannot get chat');
            }
            //console.log(response);
            const json = await response.json();
            //This returns all the records [{field1,field2}{field1,field2}]
            currentlastseqid = 0;
            checkforagenttyping=false;
            json.forEach(function (obj) {
                //do this only once
                if (!checkforagenttyping) {
                    checkforagenttyping=true;
                    if (obj.agentlasttypingseconds < 30&&obj.agenttypingtext!='') {
                        if (!document.getElementById('agent_istypingdots')) {
                            thisagenttypingchatmessages = `<div class="sitechat_chat-agent-message" id="agent_istypingdots">
                                <div class="sitechat_chat-msg-avatar">
                                    <img src="https://admin.sitechatapp.com/userscfiles/${obj.agenttypingavatarurl}" width="32" height="32" />
                                </div>
                                <div class="sitechat_msg sitechat_rcvd">
                                <div class="sitechat_wave">
                                <span class="sitechat_wave_dot"></span>
                                <span class="sitechat_wave_dot"></span>
                                <span class="sitechat_wave_dot"></span>
                                </div>
                                </div>
                            </div>`;
                            document.getElementById('sitechat_chatmessages').innerHTML += thisagenttypingchatmessages;
                            document.getElementById('sitechat_chatmessages').scrollTop = document.getElementById('sitechat_chatmessages').scrollHeight;
                        }
                    } else {
                            var parentElement = document.getElementById("sitechat_chatmessages");
                            var divToRemove = document.getElementById("agent_istypingdots");
                            if (divToRemove) {
                                parentElement.removeChild(divToRemove);
                            }
                    }
                }

                //See if any ai responses need to be completed
                if (obj.airesponse) {
                    if (document.getElementById('sitechat_wavemsg' + obj.seqid)) {
                        if (document.getElementById('sitechat_wavemsg' + obj.seqid).innerHTML == '...') {
                            document.getElementById('sitechat_wavemsg' + obj.seqid).innerHTML = obj.chatmessage;
                        }
                    }
                }

                if (obj.seqid > ROC_sitechat_showinglastseqid) {
                    if (obj.isagent) {

                        //remove istyping dots if still there
                        var parentElement = document.getElementById("sitechat_chatmessages");
                        var divToRemove = document.getElementById("agent_istypingdots");
                        if (divToRemove) {
                            parentElement.removeChild(divToRemove);
                        }


                        //we have a new chat
                        thisnewmessage = obj.chatmessage;
                        if (thisnewmessage.indexOf("{*") != -1 && thisnewmessage.indexOf("*}") != -1) {
                            //it's a push
                            //console.log(thisnewmessage.substring(thisnewmessage.indexOf("{*")+2,thisnewmessage.indexOf("*}")));
                            thisnewmessage = thisnewmessage.substring(thisnewmessage.indexOf("{*") + 2, thisnewmessage.indexOf("*}"));
                            window.location = thisnewmessage;
                        };
                        console.log(obj.seqid + ' ' + obj.airesponse);
                        //if (obj.airesponse) {
                        //    ROC_sitechat_addChatMessage(thisnewmessage, 1, false, obj.datatype, 1, obj.airesponse, obj.seqid, obj.avatarurl);
                        //} else {
                        ROC_sitechat_addChatMessage(thisnewmessage, 1, false, obj.datatype, 1, obj.airesponse, obj.seqid, obj.avatarurl);
                        //}
                    } else {
                        ROC_sitechat_addChatMessage(obj.chatmessage, 0, false, obj.datatype, 1, obj.airesponse, obj.seqid, "");
                    }

                }
                currentlastseqid = obj.seqid;
            });

            if (ROC_sitechat_showinglastseqid < currentlastseqid) {
                ROC_sitechat_showinglastseqid = currentlastseqid;
            }
            if (ROC_sitechat_chatwindowstatus == "cl" && !document.getElementById('sitechat_reopenchatlink')) {
                ROC_sitechat_addChatMessage("<a id=sitechat_reopenchatlink href='javascript:void(0);' onclick='sitechat_startnewchat();'>Click here to start a new chat</a>", 1, false, 1, 3, 0, 0, "");
            }

            //} catch (error) {
            // console.error(error.message);
            //  }
            asynccheckshowchat = false;

            sitechat_aicyclescount += 1;
            //console.log(sitechat_aicyclescount+' /'+sitechat_aicyclesthinking);
            if (sitechat_aicyclescount >= sitechat_aicyclesthinking) {
                ROC_sitechat_setdotstomessage();
            }

        }
    }



    asynccheckendchat = false;
    async function ROC_sitechat_endChat() {
        if (!asynccheckendchat) {
            asynccheckendchat = true;
            const url = "https://remote.sitechatapp.com/api/sc_api.php?mt=endchat&scid=" + thissitechatid + "&wsid=" + thiswsid + "&guid=" + ROC_sitechat_guid;
            //console.log(url);
            try {
                console.log('endingchat');
                const response = await fetch(url);
                var thischatmessages = '';
                if (!response.ok) {
                    console.log('cannot close chat');
                }
                const res = await response.text();
                if (res == 'Y') {
                    await ROC_sitechat_showChat(false, true);
                    ROC_sitechat_chatwindowstatus = 'cl';
                    sitechat_setchatstatus(ROC_sitechat_chatwindowstatus);
                    document.getElementById('sitechat_message').disabled = true;
                }
                if (res == 'R') {
                    await ROC_sitechat_showChat(false, true);
                    ROC_sitechat_chatwindowstatus = 'cw';
                    sitechat_setchatstatus(ROC_sitechat_chatwindowstatus);
                    document.getElementById('sitechat_message').disabled = false;
                }
            } catch (error) {
                console.log(error.message);
            }
            asynccheckendchat = false;
        }
    }


    async function ROC_sitechat_openChat() {
        const url = "https://remote.sitechatapp.com/api/sc_api.php?mt=openchat&scid=" + thissitechatid + "&wsid=" + thiswsid + "&guid=" + ROC_sitechat_guid;
        //console.log(url);
        try {
            const response = await fetch(url);
            const res = await response.text();
            if (res != '') {
                sitechat_setchatstatus(res);
                document.getElementById('sitechat_message').disabled = false;


            } else {
                //there is an existing chat. Show chat.
                ROC_sitechat_showChat();
            }
        } catch (error) {
            console.log(error.message);
        }
    }


    asynccheckstartchat = false;
    async function sitechat_startnewchat() {
        console.log('start new chat');
        if (!asynccheckstartchat) {
            asynccheckstartchat = true;
            //Update the status
            asynccheckstartchat = true;
            const url = "https://remote.sitechatapp.com/api/sc_api.php?mt=setchatstatus&status=cw&scid=" + thissitechatid + "&wsid=" + thiswsid + "&guid=" + ROC_sitechat_guid;
            //console.log(url);
            try {
                const response = await fetch(url);
                var thischatmessages = '';
                const res = await response.text();
                console.log(res);
                if (res == 'Y') {
                    console.log('start new chat response received');
                    ROC_sitechat_showinglastseqid = 0
                    ROC_sitechat_chatwindowstatus = 'cw';
                    sitechat_setchatstatus(ROC_sitechat_chatwindowstatus);
                    document.getElementById('sitechat_message').disabled = false;
                }
            } catch (error) {
                console.log(error.message);
            }
            asynccheckstartchat = false;
        }
    }

    //Check to see if user opens or closes the chat window.
    var checkbox = document.getElementById('sitechat_chat_icon_checkbox').addEventListener('change', function () {
        if (this.checked) {
            ROC_sitechat_setCookie('sitechat_open', true, 60);
            ROC_sitechat_openChat();
        } else {
            ROC_sitechat_setCookie('sitechat_open', false, 60);
            ROC_sitechat_endChat();
        };
    });

    function sitechat_sysopenChat() {
        console.log('open chat');
        document.getElementById('sitechat_chat_icon_checkbox').checked = true;
        ROC_sitechat_setCookie('sitechat_open', true, 60);
        ROC_sitechat_chatisopen = true;
        sitechat_showprechatsurvey();
    }

    function sitechat_syscloseChat() {
        console.log('close chat');
        document.getElementById('sitechat_chat_icon_checkbox').checked = false;
        ROC_sitechat_setCookie('sitechat_open', false, 60);
        ROC_sitechat_chatisopen = false;
    }

    function sitechat_showprechatsurvey(sitechat_displaythis) {
        if (sitechat_displaythis) {
            document.getElementById('sitechat_chat-form-stack').style.display = 'block';
        } else {
            document.getElementById('sitechat_chat-form-stack').style.display = 'none';
        }
    }


    //******************This is the bit that does the work ********************************/
    //This is loaded once at page load.
    //thisprechatsurvey
    //thisprochatdelay
    //thisprochatmessage
    //thisprochatfromname=
    //sitechat_status values are prechatsurvey ps, chatwaiting cw, chatactive ca, cl chatclosed,  pr proactive
    //Get the session params
    //ROC_sitechat_chatwindow_status = "";
    //ROC_sitechat_chatwindow_status = ROC_sitechat_getCookie('sitechat_status');

    //ROC_sitechat_chatid = 0;
    // if (ROC_sitechat_getCookie('chatid') == '') {
    //     ROC_sitechat_chatid = 0;
    // } else {
    //     ROC_sitechat_chatid = ROC_sitechat_getCookie('chatid');
    // }

    //Lets set the status of the window
    //if ((ROC_sitechat_chatwindow_status == "ps" && !thisprechatsurvey) || ROC_sitechat_chatwindow_status == "") {
    //Either set for survey but this is no longer required
    //or no chat has been initialised.
    //set to chat waiting.
    //   ROC_sitechat_chatwindow_status = "cw";
    //   ROC_sitechat_setCookie('sitechat_status', "cw", 60);
    //}


    function sitechat_setchatstatus(thisROC_sitechat_chatwindowstatus) {
        console.log("sitechatstatus" + thisROC_sitechat_chatwindowstatus);
        //if no prechat survey then go straight to chat
        if (thisROC_sitechat_chatwindowstatus == 'ps' && !thisprechatsurvey) {
            thisROC_sitechat_chatwindowstatus == 'pw';
        }
        console.log('window state:'+thisROC_sitechat_chatwindowstatus);
        switch (thisROC_sitechat_chatwindowstatus) {
            
            case "ps":
                sitechat_showprechatsurvey(true);
                break;
            case "cw":
                ROC_sitechat_addChatMessage(thisintromessage, true, true, 1, 2, 0, 0, "");
                ROC_sitechat_gettopics();
                sitechat_showprechatsurvey(false);
            //load intromessage
            case "ca":
                sitechat_showprechatsurvey(false);
                break;
            case "cl":
                sitechat_showprechatsurvey(false);
                break;
            case "ci":
                sitechat_showprechatsurvey(false);
                break;
            case "pr":
                ROC_sitechat_addChatMessage(thisprochatmessage, true, true, 1, 2, 0, 0, "");
                sitechat_showprechatsurvey(false);
                break;
            case "":
                //Do nothing;
                break;
        }
    }

    async function sitechat_submitform() {
        if (document.getElementById("sitechat_formname").value != '' && document.getElementById("sitechat_formemail").value != '') {
            if (document.getElementById("sitechat_formname").checkValidity() && document.getElementById("sitechat_formemail").checkValidity()) {
                const url = "https://remote.sitechatapp.com/api/sc_api.php?mt=submitform&scid=" + thissitechatid + "&wsid=" + thiswsid + "&guid=" + ROC_sitechat_guid + "&name=" + encodeURIComponent(document.getElementById("sitechat_formname").value) + "&email=" + encodeURIComponent(document.getElementById("sitechat_formemail").value);

                try {
                    const response = await fetch(url);
                    if (!response.ok) {
                        console.log('failed');
                    } else {
                        const thisresponse = await response.text();
                        if (thisresponse == "updated") {
                            ROC_sitechat_chatwindowstatus = "cw";
                            document.getElementById("sitechat_formname").value = '';
                            document.getElementById("sitechat_formemail").value = '';
                            sitechat_setchatstatus(ROC_sitechat_chatwindowstatus);
                        }
                    }
                }
                catch (err) {
                    console.log(err.message);
                }
            }
        }
    }

    function sitechat_htmlEntities(str) {
        return String(str).replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;').replace(/"/g, '&quot;').replace(/'/g, '&apos;');
    }
    async function ROC_sitechat_gettopics() {
console.log('get topics');
        const url = "https://remote.sitechatapp.com/api/sc_api.php?mt=showinstantanswers&scid=" + thissitechatid + "&wsid=" + thiswsid + "&guid=" + ROC_sitechat_guid;
        // try {
        thisoptionshtml = "";
        const response = await fetch(url);
        var thischatmessages = '';
        if (!response.ok) {
        }
        const json = await response.json();
        currentlastseqid = 0;
        json.forEach(function (obj) {
            if (obj.name != '' && obj.chattext != '') {
                thisoptionchattext = obj.chattext;
                thisoptionchattextencoded = sitechat_htmlEntities(thisoptionchattext);
                thisoptionshtml += `<a href='javascript:void(0)' onclick='sitechat_sendmessage(document.getElementById("sitechat_msgoption` + obj.instantanswerid + `").value, false, false, true, false);'><div class='sitechat_msgoption'>` + obj.name + `</div></a><input type=hidden id='sitechat_msgoption` + obj.instantanswerid + `' value='` + thisoptionchattextencoded + `'>`;
            }
        })

        if (thisoptionshtml != '') {
            document.getElementById('sitechat_chatmessages').innerHTML += "<div class='sitechat_chat-agent-options'>" + thisoptionshtml + "</div>";
            document.getElementById('sitechat_chatmessages').scrollTop = document.getElementById('sitechat_chatmessages').scrollHeight;
        }
        // } catch {

        // }
    }

    //implement sneakpeek and istyping
    async function ROC_sitechat_messagekey() {
        thiscurrentmessage = document.getElementById('sitechat_message').value;
        const formData = new FormData();
        formData.append("msg", thiscurrentmessage);
        const url = "https://remote.sitechatapp.com/api/sc_api.php?mt=messagekey&scid=" + thissitechatid + "&wsid=" + thiswsid + "&guid=" + ROC_sitechat_guid;
        //console.log(url);
        try {
            const response = await fetch(url, { headers: { Authorization: 'Bearer ' + thisauthsring }, method: 'post', body: formData });
            const res = await response.text();
        } catch (error) {
            console.log(error.message);
        }
    }

    document.getElementById('sitechat_message').setAttribute("onkeyup", "ROC_sitechat_messagekey();");

    //set initial chat window status
    sitechat_setchatstatus(ROC_sitechat_chatwindowstatus);

    ROC_sitechat_chatisopen = false;
    ROC_sitechat_chatisopen = ROC_sitechat_getCookie('sitechat_open');
    if (ROC_sitechat_chatisopen) {
        sitechat_sysopenChat();
    }

    if (okforguid) {
        setInterval(function () {
            if (ROC_sitechat_chatwindowstatus == "ca") {
                //console.log('pollingchat');
                ROC_sitechat_showChat();
            }
        }, 1000);
    }
    //</script>